Frequently Asked Questions
Everything you need to know about our high-performance clinical skincare.
How long does it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days, while international shipping times vary by location.
Are Reviv Serums products tested on animals?
No, we are proudly cruelty-free. We do not conduct animal testing on any of our finished products or ingredients, nor do we ask others to test on our behalf.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our support team to initiate a return for a refund or store credit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
How should I store my serums to ensure potency?
To maintain the stability of our active ingredients, we recommend storing your serums in a cool, dark place away from direct sunlight and extreme heat.
Are your products safe for sensitive skin?
While our products are formulated to be high-potency, we prioritize skin health. We recommend performing a patch test on a small area of skin before full application to ensure compatibility.